fb77 Terms and Conditions
This page sets out all the terms, rules and guidelines that apply to using the fb77 platform. By registering or continuing to use the platform, you are considered to have fully accepted these terms.
1 General Terms
1.1 Scope of Application
These terms and conditions apply to all users of the fb77 platform — both registered members and guests. Visiting the site, opening an account, or using any service means the user has accepted these terms. If any conflict arises between these terms and the laws of the user's country, the user is solely responsible for complying with their own country's legal obligations.
1.2 Age Restriction
All casino and betting services on fb77 are available only to persons aged 21 or above. At the time of account registration, users must confirm that they are at least 21 years old. Providing false information about age is considered a serious violation, and fb77 reserves the right to close the account immediately.
1.3 Changes to Terms
fb77 may update these terms in part or in full at any time. A notice will be posted on the site for significant changes. Continuing to use the platform after a change will be taken as acceptance of the new terms. You are advised to review this page regularly.
2 Account Registration and Management
2.1 Single Account Rule
Each user may open only one account. If multiple accounts are found under the same person's name, all accounts will be closed and funds held in them may be forfeited. fb77 uses technical methods to detect multiple accounts.
2.2 Accuracy of Information
All information provided at registration must be accurate, complete and up to date. No false or misleading information may be given regarding name, mobile number or personal identification details. If identity verification is required, fb77 may request appropriate documents.
2.3 Account Security
Keeping your account password and login details confidential is entirely your responsibility. You must not allow anyone else access to your account. If you suspect unauthorised access to your account, you must contact the fb77 support team immediately.
2.4 Right to Close Accounts
fb77 may temporarily suspend or permanently close an account in the following circumstances:
- Violation of any clause of these terms
- Suspicion of fraudulent or dishonest activity
- Providing false or incomplete identification details
- Attempting to exploit technical vulnerabilities of the platform
- Misconduct or harassment towards other users
3 Terms on Deposits and Withdrawals
3.1 Accepted Payment Methods
For transactions on fb77, the mobile financial services available in Bangladesh — bKash, Nagad and Rocket — are accepted. Deposits and withdrawals can be made through all three methods. Rocket is the mobile banking service of Dutch-Bangla Bank.
3.2 Minimum Amounts
The minimum deposit amount for all payment methods is ৳100 (one hundred taka). The minimum withdrawal amount is ৳1,000 (one thousand taka). No transactions below these amounts will be processed.
3.3 Withdrawal Processing
Approved withdrawal requests are generally processed within 10 to 45 minutes. However, if additional verification is needed, this time may increase somewhat. Once the verification process is complete, funds are sent to the designated mobile wallet.
3.4 Transaction Responsibility
Users may only deposit from a mobile wallet registered in their own name. Depositing from a third party's account or withdrawing to a third party's account is not permitted. If such a transaction is detected, the relevant funds may be held.
4 Bonuses and Promotional Offers
4.1 Welcome Bonus
New members on fb77 receive a 150% bonus on their first deposit, up to a maximum of ৳10,000. For example: depositing ৳1,000 adds a ৳1,500 bonus, bringing the total balance to ৳2,500; the wagering requirement on the bonus amount is 10 times the bonus, meaning bets totalling ৳1,500 × 10 = ৳15,000 must be completed. Completing this wagering requirement is mandatory before any winnings from the bonus can be withdrawn.
4.2 Bonus Usage Conditions
Bonus funds cannot be withdrawn directly — they are converted into real money by meeting the specified wagering requirements. If any manipulation or unusual betting pattern is detected for the purpose of taking advantage of a bonus, fb77 reserves the right to cancel the bonus.
4.3 VIP Cashback Programme
fb77's VIP programme has three tiers: Bronze, Silver and Gold. Weekly cashback is calculated based on the net loss for that week. Example: as a Silver member, a net loss of ৳20,000 in a week earns ৳20,000 × 1.0% = ৳200 cashback. The cashback rate increases at higher VIP tiers.
4.4 Changes to Promotions
fb77 reserves the right to change, suspend or cancel any bonus or promotion without prior notice. If the terms of an ongoing bonus offer change, this will be communicated on the site.
5 Betting and Casino Services
5.1 General Betting Rules
fb77 allows betting on cricket, football and various other sports. Once a bet is confirmed, it cannot be changed or cancelled — exceptions may apply where a cash-out option is available. The official result of the relevant event is followed to determine the outcome of bets.
5.2 Cancelled and Void Bets
If an event is cancelled or left incomplete, the relevant bet will be considered void and the original stake will be returned to the account. For multi-bets, the cancelled selection will be treated as having odds of 1.00 and the remaining results will be settled accordingly.
5.3 Casino Games
fb77's casino section includes various game categories such as slots, live casino, baccarat, roulette, Teen Patti and fishing games. Each game has its own rules and RTP. If any error or issue occurs in a game provider's software, fb77 reserves the right to adjust the bets and results from that period.
5.4 Technical Issues
If any game or bet is left incomplete due to an internet disconnection or device issue, fb77 will make decisions based on server records in such situations.
6 Responsible Gaming and User Protection
fb77 believes that playing for entertainment should be enjoyable — it should never cause financial pressure or mental distress. To this end, our responsible gaming guidelines have been prepared, which show in detail how to set and manage your own gaming limits.
6.1 Self-Regulation Tools
Users can request deposit limits, session time limits and, if needed, temporary or long-term account suspension for themselves. This facility is available through the fb77 support team.
6.2 Protection of Minors
No person under the age of 21 may use fb77. If there are underage members in the household, the use of parental control software is recommended.
7 Data Privacy and Security
fb77 is committed to protecting users' personal data. For full details on how data is collected, stored and used, please read our Privacy Policy, which contains complete information on data processing and user rights.
7.1 Use of Data
Information provided at registration is used solely for account management, identity verification and security purposes. Data is not sold or transferred to third parties without the user's prior consent — exceptions apply where required by law.
7.2 SSL Security
All transactions and communications on fb77 are protected by SSL encryption. This ensures that your personal and financial information is not exposed to third parties.
8 Prohibited Activities
The following activities are strictly prohibited on the fb77 platform:
- Running multiple accounts for the purpose of abusing bonuses
- Deliberately exploiting technical errors or bugs on the platform
- Money laundering or introducing funds from illegal sources
- Buying, selling or transferring accounts
- Betting or gaming using bots or automated software
- Colluding with other users to influence outcomes
- Using the fb77 name or logo without authorisation
If any of the above activities are detected, fb77 may close the account without notice and forfeit the associated balance.
9 Dispute Resolution and Complaints
9.1 Complaints Process
If a dispute arises regarding any bet, payment or account, you should first contact fb77's 24/7 live chat or email support team. The support team provides service in both Bengali and English. The relevant transaction details and time must be provided for the complaint to be reviewed.
9.2 Finality of Decisions
Decisions made by fb77 management are considered final. However, for disputes relating to game or bet outcomes, the game provider's server logs and fb77's records will be used as evidence.
9.3 Frequently Asked Questions
For more detail on any aspect of the terms and conditions, please read our FAQ section, where you will find answers to common questions about accounts, payments and bonuses.
10 Disclaimers and Limitations
10.1 Service Continuity
Although fb77 makes every effort to maintain continuous service, the service may be temporarily unavailable due to technical maintenance, network issues or unforeseen circumstances. In such situations, fb77 will not be liable for any direct or indirect loss suffered by users.
10.2 Third-Party Content
The fb77 platform uses software from third-party game providers. Those providers' own terms and conditions may also apply. fb77's liability for any errors in third-party software is limited.
10.3 Acknowledgement of Financial Risk
The user acknowledges that betting and casino games carry a risk of financial loss and that they are using the platform in full awareness of this risk. The responsibility for playing within one's own financial means rests entirely with the user.
11 Contact and Support
If you have any questions or feedback about these terms and conditions, please contact the fb77 support team. Support is available seven days a week, twenty-four hours a day.
- Live Chat: click the button at the bottom right of the site
- Email: [email protected]
For more information about fb77, please read our About Us and Company Information page.