fb77's Privacy Policy

We collect various types of information when you register an account on fb77 and as you use the services. This information is necessary to provide you with proper service.

1.1 Information You Provide Directly

Information you give us yourself during registration and account management:

• Full name and username
• Email address and mobile number
• Date of birth (for age verification — users under 21 cannot open an account)
• Password and security questions and answers
• Mobile wallet details required for financial transactions (bKash, Nagad, or Rocket number)
• Documents required for identity verification (if applicable)

1.2 Automatically Collected Information

Certain technical information is automatically recorded while you use the fb77 platform:

• IP address and device identification details
• Browser type, operating system, and device model
• Login time, session length, and usage patterns on the platform
• Information collected through cookies and similar tracking technologies
• Logs of which pages you visited, how long you stayed, and what actions you took in each section

1.3 Financial Transaction Information

fb77 keeps a record of every deposit and withdrawal transaction. This includes the amount, time, method (bKash, Nagad, or Rocket), and approval status. This information is kept for financial accountability and fraud prevention purposes.

fb77 uses your information only for specific and legitimate purposes. Each purpose is clearly stated below:

2.1 Account Management and Service Delivery

• Completing account registration, verifying login, and ensuring secure access
• Processing deposits, withdrawals, and bonuses
• Managing gaming activity and recording results
• Determining VIP membership and weekly cashback calculations

2.2 Security and Fraud Prevention

• Preventing unauthorized access, hacking, and account theft
• Detecting suspicious transactions and unusual activity
• Stopping attempts to create multiple accounts
• Verifying age to block access by minors (to ensure users are 21+)

2.3 Communication and Support

• Providing support via live chat and email and resolving issues
• Sending important account-related notifications
• Completing password recovery and OTP verification processes

2.4 Service Improvement

fb77 continuously improves the platform by analyzing user behavior and preferences. Analyzing which games or sections are used most and where technical issues occur helps make the service more effective.

fb77 treats the security of your information as the highest priority. Security measures have been put in place at both the technical and administrative levels.

3.1 Technical Security Measures

• Data transfers are kept secure through SSL (Secure Socket Layer) encryption
• Stored information is kept in encrypted form so that unauthorized parties cannot read it
• Secure server infrastructure is maintained and regular security audits are conducted
• An automatic alert system is active for suspicious login attempts

3.2 Administrative Security

• Only authorized personnel are granted access to the information they need
• Staff involved in data management work under obligations to maintain confidentiality
• Agreements with third-party service providers clearly include data protection requirements

3.3 Data Retention Period

Necessary information is retained for a set period while the account is active and also after the account is closed, as required by legal obligations. Financial transaction records are kept for a particularly long period because they are needed for accountability.

fb77 does not sell user information for commercial purposes or share it with third parties without permission. However, in the situations below, certain information may be shared with relevant parties:

4.1 For Service Operations

• Necessary transaction information is shared with bKash, Nagad, and Rocket for payment processing — only to complete the relevant payment
• Technical service providers (servers, cybersecurity) — only the information necessary for running the service
• Game provider studios — session information required to operate gaming activity

4.2 Legal Obligations

If providing information is unavoidable to comply with a court order or a lawful request from a competent authority, fb77 is required to supply that information in accordance with the law. In such cases, only the information that is requested is provided — nothing more.

4.3 Business Changes

If a business merger or acquisition situation arises, users will be notified in advance before any data transfer takes place, and protection equivalent to this privacy policy will be ensured.

fb77 uses cookies and similar technologies to keep the website running properly. Cookies are small text files stored on your device that recognize you on your next visit.

5.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions, carry out security checks, and run the core functions of the platform — without these, the site will not work
• Functionality Cookies: Used to remember your preferred language, display settings, and information from previous sessions
• Analytics Cookies: Used to understand user behavior and improve the service — only aggregate data is collected

5.2 Cookie Controls

Cookies can be disabled from your browser settings. However, please note that disabling essential cookies may cause some core fb77 services to stop working properly.

Every account holder on fb77 has certain rights regarding their own information. These rights are detailed below.

6.1 Right to Access Your Information

You can contact fb77's support team at any time to request details of the information stored about you. We will respond within a reasonable time.

6.2 Right to Correct Your Information

If any information in your account is incorrect or outdated, you can request a correction. To update personal information, contact us directly via live chat or email.

6.3 Right to Delete Your Information

In certain circumstances, you can request that your information be deleted. However, financial transaction records and information retained under legal obligations may fall outside the scope of this request.

6.4 Right to Opt Out of Marketing Communications

If you do not want to receive promotional messages or notifications, you can opt out at any time. However, essential account-related notifications (transaction confirmations, security alerts) cannot be turned off.

6.5 Relationship with Responsible Gaming

fb77 uses your information to monitor playing patterns and, where needed, to help activate responsible gaming tools (such as deposit limits or self-exclusion). This is a positive use of information in the interest of user wellbeing.

fb77 is strictly prohibited for anyone under the age of 21. Date of birth must be provided during registration and this information is verified. We do not knowingly collect information from minors. If it is found that a minor has created an account, that account will be closed immediately and the related information will be deleted.

If a parent or guardian suspects that their child has created an account on fb77, they are asked to contact the support team without delay.

fb77's server infrastructure may be spread across different regions. If your information is stored or processed on a server outside Bangladesh, the protection standards described in this privacy policy will remain unchanged.

For transfers of data to third countries, we ensure that the data protection measures there are of an equivalent standard to this policy.

fb77 reviews this privacy policy periodically and updates it when necessary. If there is a major change to the service or a significant change in how information is used, users will be notified in advance by email or app notification.

If you continue using fb77 after an update, it will be assumed that you have accepted the revised policy. To learn more about changes, you can visit fb77's FAQ section, where you will find answers to frequently asked questions.

The date of this policy will always be shown at the top of the page under the "Last Updated" label.

For any questions, concerns, or information-related requests about this privacy policy, please contact fb77's support team. Our support is available seven days a week, twenty-four hours a day, in both Bangla and English.