fb77 Responsible Gambling — protect yourself and your family
Gambling is for entertainment — it is not a source of income. fb77 places the wellbeing of every player first and is committed to helping you enjoy the platform within safe limits.
Our Commitment
fb77 believes that betting and casino games can be a healthy form of entertainment when done mindfully and within set limits. Anyone wishing to open an account on our platform must be 21 years of age or older. This age limit is not a formality — it is our firm commitment to protecting the younger generation.
For those who play at fb77, we provide a set of voluntary self-control tools. These tools let you set deposit limits, take gaming breaks, or temporarily suspend your account when needed. Read our Terms and Conditions to understand how these rules apply.
It is important to recognise the difference between gambling as enjoyment and gambling as a problem. Read our FAQ for answers to common questions. If you have any concerns, contact support directly at any time.
- Strict 21+ age verification — minors cannot create an account.
- Set deposit limits to manage your own budget.
- Self-exclusion: option to suspend your account for a set period.
- 24/7 Bengali and English support — always here for any issue.
- Respect for privacy — your information is kept secure.
Gambling is entertainment, not a business
The outcome of every bet or spin depends entirely on chance. There is no guarantee of winning, and chasing losses by placing more bets is never the right decision. Only play with money that, if lost, will have no impact on your daily life.
Tools to keep yourself in control
fb77 gives you the ability to make your own decisions. Use the tools below to keep your gaming habits under your own control.
Deposit limit
Set a maximum daily, weekly, or monthly deposit amount. Once set, the limit takes effect immediately.
Gaming break
Take a break from playing for a set period — 24 hours, one week, or one month. No bets can be placed during the break.
Self-exclusion
Contact support for long-term self-exclusion. Your account will be completely inactive during this period.
Loss limit
Decide in advance the maximum amount you are willing to lose in a given period — the game will stop automatically once that limit is reached.
Direct support
Help is available in Bengali and English via 24/7 live chat and email. Get in touch right away if you have any concerns.
Account verification
Through age and identity verification, we ensure that only adults are using the platform.
Warning signs of a gambling problem
Gambling-related problems do not appear overnight — they develop gradually. Be aware if you notice the following signs in yourself or someone close to you.
Financial difficulty
You are borrowing money or depleting your savings to cover everyday expenses — and still continuing to bet.
Chasing losses
You keep placing larger bets to recover lost money — but the deficit is not shrinking, it is growing.
Strain on relationships
You are hiding your gambling from family or friends, or it is repeatedly causing conflict in your relationships.
Unable to stop
You keep returning despite deciding to stop, or you feel restless and irritable when you are not playing.
Take that first step
These signs are not a sign of weakness — they are signals that some help is needed. fb77's support team speaks Bengali and is ready to help without judgement. Also consider speaking to family, a trusted friend, or a professional counsellor.
Where to get help
If you are struggling, you do not have to face it alone. Reach out through the options below.
fb77 live chat
Chat directly in Bengali 24/7. Support is available any time, for any question.
Email Support
Write to the fb77 support team by email. Support email: [email protected]
Family and friends
Share what you are going through with people you trust. They can be your closest source of support.
Professional counselling
Seek advice from a mental health professional or addiction counsellor. Professional help is effective and confidential.
Contact fb77 support
Our support team is available seven days a week, twenty-four hours a day via live chat and email in both Bengali and English. From activating self-exclusion to any account issue, tell the support team — they will help without judgement.
Professional help
Gambling addiction is a health condition and it can be treated. Mental health professionals and counselling services are available in Bangladesh. Contact your doctor or the nearest mental health centre.
How self-exclusion works
Self-exclusion is a voluntary self-control measure that lets you stop all gaming activity on your fb77 account for a set period. It is not a punishment — it is a conscious step to protect yourself.
During self-exclusion, you cannot place bets, make deposits, or receive promotional messages. Your account balance remains safe during this period and can be accessed again once the period ends. Under our Privacy Policy, this decision is kept completely confidential.
To start self-exclusion, contact fb77 support via live chat or send a request by email. The support team will act quickly and without asking unnecessary questions.
Steps to self-exclusion
- Contact support via fb77 live chat or email.
- Tell us how long you want the exclusion to last — from a minimum of 24 hours to long-term.
- The support team will apply the exclusion to your account.
- No betting or deposits are possible during the exclusion period.
- Contact support again when the period ends to reactivate your account.
Some tips for safe and healthy gaming
Set a budget before you start
Decide how much money you will play with before you begin. Stop when you reach that limit — there will be another opportunity tomorrow.
Keep track of time
Playing for long stretches at a time reduces your ability to make good decisions. Take regular breaks and limit the time you spend gaming each day.
Know your mental state
Betting when you are stressed, depressed, or angry is not a good idea. Decision-making is harder in that state and the risk of losses increases.
Pursue other interests
Spend time with family, work on a hobby, or catch up with friends. Gaming should not be your only source of entertainment.
Do not chase losses
When you lose, it is wiser not to immediately try to recover those losses. Each game's outcome is independent and unrelated to previous losses.
Keep it away from children
Keep your device and fb77 account out of reach of children and minors. Do not share your password.